Dragging IT Consulting up through the clouds!

The challenge for modern-day business is ensuring “old School” applications or processes don’t remain the norm. We should be focused on engaging alternative flexible often leading-edge cloud related solutions. Especially post the COVID-19 Pandemic this action requires the business to be agile in mind and flexible in its delivery. We assess your needs, provide risk assessment, and able to engage with an empowering approach, bringing decisive change to the forefront in our executive-led business support.

Transformation Services

Most large corporations need to transform their business to meet ever changing market conditions. The key to successful transformation is selecting the areas the business needs changing and then sourcing the “right” leadership to help deliver it.

Portfolio Management

Corporate level Change Programmes often require substantial interaction between multiple separate dependant workstreams which need to be carefully ‘dovetailed’ while integrating them. This skill frequently known as “political manoeuvring” needs ensuring executive stakeholders are fully appraised.

Outsourcing or not!

Frequently, the biggest failure with corporate decisions on outsourcing is not actually understand their customer whom use the services, and not addressing their customer satisfaction requirements. Outsourcing has many flavours – so it’s about choosing the right one, the right geographic location and the right type of outsource that’s pivotal.

Approach

Bringing the ‘old guys’ around the table to get the job done!

The term ‘Old-Guys’ in our context loosely describes the resources or the person we bring to the table to appropriately engage to deliver your business needs. They bring many years of valuable ‘lessons learned’ and business transformation experience you just don’t learn by sitting in a classroom. It’s this past experience or ‘seen-that-before’ moment that enables us to do things better, quicker or more efficiently, ensuring we deliver ‘the best’ choices for the business change environment in the TWENTY TWENTIES and beyond.

We resource and introduce senior level experience into your change programmes, most of whom will have held Senior VP level roles in global organisations. Unlike some of the Big 5 consultancies we don’t bring graduates into your business we bring experience. That’s the true ‘VALUE ADD’ CCServe bring!

Cost of IT Change !

The hidden cost in today’s world of IT Transformation and Business Change is not only the obvious vendor negotiation, but more about considering the type of operational change to enhancement of your business. The biggest leakage we come across is Programme scope creep and mismanaged resourcing requirements.

REMEMBER: Using smaller niche and agile consultants can be greatly beneficial, as we don’t produce heaps of documents to lure more business, we just deliver the Business Change you need.

Don’t assume the large global “Big-5 Five” Management Consultants are your only option. Most often they are not.

Focus areas

What We do !

Interim IT Transformation and Business Change engagements across a broad field of services.

  • Interim IT leadership
  • IT Programme portfolio leadership
  • Infrastructure, DC, VOIP, UCom’s refresh
  • Infrastructure / Data Centre to Cloud transition
  • Contact Centre / BPO / Shared services
  • Outsourcing Advisory

PMO and Programme Leadership

Running large global programme portfolio’s across IT Change and Business Transformation, including refreshing global Networks or Data Centres

Technology Transformation & Cloud services

Complete ‘end-2-end’ technology upgrading and global wide vendor migration to Cloud SaaS services, SD-Wan and IaaS

Contact Centre and BPO Outsourcing

We manage all the marketing hype around IT Outsource and can provide vendor selection options, and “Outsource” or “In-source” analysis

Approach

Our Approach to a Successful Delivery

The approach that’s best for the client is up to the client but in getting there the most effective solution is engaging an open and frank dialogue so we best understand the business end result. This process will ensure you get clear objectives to be met, which provides a successful delivery.

The engagement model should always be assessed against agreed and achievable milestones – all of which will be set against timescale and associated quotations – We typically engage in medium term engagements (9 to 12 months and beyond) which enable a true reflection on deliverables as global transformational programmes typically do not deliver board level business benefits in short assignments of less than 6 months.

Business Transformation

Wide ranging assignments from pure global leadership of multi-workstream, matrix managed delivery to coordinate IT technology refresh – on time and within budget.

Outsourced Services

Business often get bogged down with marketing hype around the rights and wrongs of outsourcing. We can put many business critical options on the table, from location, to modeling like Build/ Operate / Transfer – including the geo-locations that will benefit your business as required.

Contact Us

+44 (0) 2080 908 352

Leatherhead, Surrey, United Kingdom

Monday-Friday: 9am - 6pm (GMT)

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