Edge Computing

Edge Computing

Why is Edge Computing Necessary? A view from Schneider Electric™, who are an industry leader in physical infrastructure and software solutions. Edge computing is necessary to address shortcomings in cloud-based applications and services with respect to performance and...
AWS vs Azure vs Google

AWS vs Azure vs Google

The competition for leadership in the public cloud computing is fierce three-way race between AWS vs Azure vs Google. Clearly, for infrastructure as a service (IaaS) and platform as a service (PaaS), Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform...
What is Edge Computing?

What is Edge Computing?

Why Edge Computing matters in the 2020’s and beyond With deployments of IoT devices and the arrival of 5G fast wireless, placing compute and analytics close to where data is created is making the case for edge computing. Edge computing is transforming the way...
Hyperscale Cloud in 2020

Hyperscale Cloud in 2020

Cloud Operations Changing In 2020 The three hyperscale cloud providers: AWS, Google Cloud Platform (GCP) and Microsoft’s Azure invest in their cloud services in ways that ensure customers can’t shift their workload to other cloud providers. “While doing some due...
Contact Centre post Covid19

Contact Centre post Covid19

Life after COVID-19 in the Contact Centre Let’s not all despair as there is easy ways to move and migrate to more agile flexible working and its not going to bring the business to their knees. During these unprecedented times, businesses and consumers are having to...
Evolution of Cloud Contact Centres

Evolution of Cloud Contact Centres

The Evolution of Cloud Contact Centres : CCaaS Round Table  What’s next in the Contact-Centre-as-a-Service (CCaaS) environment? Views from Genesys, 8×8, NICE-inContact, Content Guru The cloud contact centre is growing at an amazing pace. As more companies...
Seven cloud myths demystified

Seven cloud myths demystified

Don’t let misconceptions cast a shadow over your organisation’s ability to get the most out of the cloud. Here are 7 cloud myths that should be relegated to the history books. “Having spent a substantial time within the Financial Services sector in my...
What’s the new Chief Data Officer?

What’s the new Chief Data Officer?

Why your data officer is now your head of digital value In a recent Fortune 1000 survey it was found that 68% have appointed a Chief Data Officer compared to 12% in 2012 (Source: NewVantage Partners) A CDO is a senior executive responsible for organization-wide...
Disruptive Tech 2020

Disruptive Tech 2020

Disruptive Technologies: Five areas to keep a watchful eye on technology trends for the 2020’s Transitions, disruptions, and transformations … and the steps you can take in 2020 to harness their potential ‘“Scanning the vendor blogs on tends for the twenty...
New Enterprise SD-WAN

New Enterprise SD-WAN

Magic Quadrant for WAN Edge Infrastructure Published 26 November 2019 WAN edge infrastructures are undergoing major changes as infrastructure and operations leaders responsible for networking face dynamic and expanding business demands. I&O leaders must identify...