27 Sep 2024 | Consulting, Technology
The Importance of Finding Experienced Leaders for IT Change and Transformation in the growing Age of Generative AI In today’s fast-paced business landscape, companies are under increasing pressure to innovate and stay competitive. The emergence of Generative AI is...
7 Aug 2020 | Consulting, Technology
Riding the wave of the revival of the dragon 2020! Or will the western world bite back? Since the spread of the COVID virus which hit the Western world in late January it took just over 6 months to remove trillions of $ of monetary value and assets and devalue...
23 Jun 2020 | Consulting, Technology
Customer Identity and Access Management Using Identity Orchestration Technologies Five Things CMO’s Need to Know About Customer Identity and Access Management There was a time when a CMO’s didn’t need to worry about Customer Identity & Access Management (CIAM)...
3 Jun 2020 | Consulting, Outsourcing
Homeworking In The Contact Centre Industry During COVID-19 Challenges of homeworking in the contact centre industry and why balance will be key in future flexibility COVID-19 has even more businesses talking about and having to engage with homeworking. Some advocate...
1 Jun 2020 | Cloud, Consulting, Outsourcing
Life after COVID-19 in the Contact Centre Let’s not all despair as there is easy ways to move and migrate to more agile flexible working and its not going to bring the business to their knees. During these unprecedented times, businesses and consumers are having to...