27 Sep 2024 | Consulting, Technology
The Importance of Finding Experienced Leaders for IT Change and Transformation in the growing Age of Generative AI In today’s fast-paced business landscape, companies are under increasing pressure to innovate and stay competitive. The emergence of Generative AI is...
7 Aug 2020 | Consulting, Technology
Riding the wave of the revival of the dragon 2020! Or will the western world bite back? Since the spread of the COVID virus which hit the Western world in late January it took just over 6 months to remove trillions of $ of monetary value and assets and devalue...
23 Jun 2020 | Consulting, Technology
Customer Identity and Access Management Using Identity Orchestration Technologies Five Things CMO’s Need to Know About Customer Identity and Access Management There was a time when a CMO’s didn’t need to worry about Customer Identity & Access Management (CIAM)...
2 May 2020 | Cloud, Outsourcing, Technology
The Evolution of Cloud Contact Centres : CCaaS Round Table What’s next in the Contact-Centre-as-a-Service (CCaaS) environment? Views from Genesys, 8×8, NICE-inContact, Content Guru The cloud contact centre is growing at an amazing pace. As more companies...
7 Mar 2020 | Cloud, Technology
Why your data officer is now your head of digital value In a recent Fortune 1000 survey it was found that 68% have appointed a Chief Data Officer compared to 12% in 2012 (Source: NewVantage Partners) A CDO is a senior executive responsible for organization-wide...
29 Feb 2020 | Cloud, Technology
Disruptive Technologies: Five areas to keep a watchful eye on technology trends for the 2020’s Transitions, disruptions, and transformations … and the steps you can take in 2020 to harness their potential ‘“Scanning the vendor blogs on tends for the twenty...
20 Jan 2020 | Cloud, Technology
Magic Quadrant for WAN Edge Infrastructure Published 26 November 2019 WAN edge infrastructures are undergoing major changes as infrastructure and operations leaders responsible for networking face dynamic and expanding business demands. I&O leaders must identify...