17 Jun 2020 | Outsourcing
The new way of business in the Virtual Shared Services Centres post COVID-19 Social, Collaborative, Yet Virtual will be the New Shared Services model post-COVID-19 With each passing day, more countries are nearing lockdown amid fears of widespread COVID-19. While it...
3 Jun 2020 | Consulting, Outsourcing
Homeworking In The Contact Centre Industry During COVID-19 Challenges of homeworking in the contact centre industry and why balance will be key in future flexibility COVID-19 has even more businesses talking about and having to engage with homeworking. Some advocate...
