2 May 2020 | Cloud, Outsourcing, Technology
The Evolution of Cloud Contact Centres : CCaaS Round Table What’s next in the Contact-Centre-as-a-Service (CCaaS) environment? Views from Genesys, 8×8, NICE-inContact, Content Guru The cloud contact centre is growing at an amazing pace. As more companies...
3 Sep 2015 | Cloud, Outsourcing
Now’s the time to consider Cloud applications & Contact Centre Services in the Cloud Cloud providers coming into Europe in their droves as the demand rises In a research report from Computer Weekly nine months ago they stated that cloud providers like IBM,...
