COVID-19 RISK Management

COVID-19 RISK Management

14 Aug 2020 | Consulting

Covid-19 Highlights Need For New Approaches To Risk Management If the Covid-19 pandemic has taught us anything, it is the need to be prepared for a wide range of scenarios to ensure business continuity. The pandemic has illustrated how corporate leaders and their risk...
Virtual Shared Services after COVID

Virtual Shared Services after COVID

17 Jun 2020 | Outsourcing

The new way of business in the Virtual Shared Services Centres post COVID-19 Social, Collaborative, Yet Virtual will be the New Shared Services model post-COVID-19 With each passing day, more countries are nearing lockdown amid fears of widespread COVID-19. While it...
Contact Centre post Covid19

Contact Centre post Covid19

1 Jun 2020 | Cloud, Consulting, Outsourcing

Life after COVID-19 in the Contact Centre Let’s not all despair as there is easy ways to move and migrate to more agile flexible working and its not going to bring the business to their knees. During these unprecedented times, businesses and consumers are having to...