Virtual Shared Services after COVID

Virtual Shared Services after COVID

17 Jun 2020 | Outsourcing

The new way of business in the Virtual Shared Services Centres post COVID-19 Social, Collaborative, Yet Virtual will be the New Shared Services model post-COVID-19 With each passing day, more countries are nearing lockdown amid fears of widespread COVID-19. While it...
Outsourcing and As-A-Service

Outsourcing and As-A-Service

7 Mar 2018 | Outsourcing

Outsourcing is on life support, with many BPO providers failing to invest in As-a-Service It has been hard to change processes, drive common standards across clients, build a utility model that can be scaled and made cost-efficient, for the Outsource vendors when...
Outsourcing and As-A-Service

Outsourcing and As-A-Service

7 Dec 2015 | Outsourcing

Outsourcing is on life support, with many BPO providers failing to invest in As-a-Service It has been hard to change processes, drive common standards across clients, build a utility model that can be scaled and made cost-efficient, for the Outsource vendors when...